Privacy Policy

Last Updated: May 18, 2025

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Loan Pricing Tool service.

1. Information We Collect

1.1. Information You Provide

We collect information you provide directly to us when you:

  • Create an account (name, email address, password)
  • Complete your profile (company information, job title)
  • Subscribe to our service (payment information)
  • Use our loan pricing tools (loan data, property information)
  • Contact customer support

1.2. Automatically Collected Information

When you use our service, we automatically collect certain information, including:

  • Log information (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Usage data (features used, calculations performed)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address fraud and other illegal activities

3. Information Sharing

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • In connection with a business transfer or transaction
  • With your consent or at your direction

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

You can access, update, or delete your account information by logging into your account settings. You may also contact us directly to request access to, correction of, or deletion of personal information.

6. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our service.

7. Children's Privacy

Our service is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@loanpricingtool.com.